Terms of service
Last updated: 5 September 2026
1. OVERVIEW
This website is operated under the trading name GLMMD. Throughout the site, the terms “we”, “us” and “our” refer to GLMMD.
GLMMD offers this website, including all information, tools, products and services available through this site, to you subject to these Terms of Service.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service and by any additional policies referenced on this website, including our Privacy Policy, Refund Policy and Shipping Policy.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you should not use the website or purchase products through it.
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.
2. ONLINE STORE TERMS
You may use our website and purchase our products only for lawful purposes.
You must not use the website or our products in any way that violates applicable laws or regulations or infringes the rights of another person.
You must not transmit viruses, malware or other harmful code, or attempt to interfere with the security or operation of the website.
We reserve the right to restrict or terminate access to the website where these Terms are materially breached.
3. PRODUCTS
We make reasonable efforts to describe and display our products as accurately as possible.
However, colours may appear slightly different depending on your device, screen settings, lighting and other factors. Product images are intended to provide a reasonable representation of the product.
As many of our products are made from genuine leather or other materials that may have natural characteristics, minor variations in colour, grain or texture may occur. Such natural variations are not necessarily defects.
Product availability is subject to stock. We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in these Terms affects your statutory rights where goods are faulty, damaged or not as described.
4. PRICES AND PAYMENT
Prices displayed on the website are shown in pounds sterling (£) unless otherwise stated.
We may change product prices from time to time. Any price change will not affect an order that has already been accepted by us.
Payment must be made using one of the payment methods available at checkout.
You agree to provide accurate and complete billing, payment and contact information when placing an order.
If an obvious pricing or product information error occurs, we may contact you to correct the error before accepting or fulfilling the affected order.
5. ORDERS
When you place an order through our website, you are making an offer to purchase the products in your order.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- payment cannot be authorised;
- incorrect pricing or product information has been displayed;
- we reasonably suspect fraudulent or unauthorised activity; or
- we are unable to deliver the order to the address provided.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order to the original payment method.
We may contact you using the email address or other contact details provided when you placed your order.
6. SHIPPING AND DELIVERY
We currently deliver to UK addresses only.
Our current delivery options, charges and estimated delivery times are set out in our Shipping Policy and at checkout.
Delivery times are estimates and may occasionally vary due to circumstances outside our reasonable control.
Please ensure that the delivery address provided when placing your order is complete and accurate.
7. RETURNS, REFUNDS AND CANCELLATION
Returns and refunds are handled in accordance with our Refund Policy.
If you change your mind about an eligible online purchase, you may have the right to cancel and return your order within the applicable cancellation period described in our Refund Policy.
Separate rights apply where goods are faulty, damaged, incorrect or not as described.
Nothing in these Terms or our Refund Policy limits or excludes your statutory rights under applicable UK consumer law.
8. ACCURACY OF WEBSITE INFORMATION
We take reasonable care to ensure that information displayed on our website is accurate.
However, occasional typographical errors, inaccuracies or omissions may occur in relation to product descriptions, prices, promotions, delivery charges, availability or other information.
Where an error is identified, we reserve the right to correct it and update the relevant information.
Where an error affects an order you have already placed, we will deal with the matter fairly and in accordance with applicable consumer law.
9. CHANGES TO PRODUCTS, SERVICES AND PRICES
We may change, update or discontinue products, website features or services from time to time.
Prices may also change without prior notice, but changes will not affect orders that we have already accepted.
We are not responsible for the withdrawal or modification of website features where doing so does not affect rights already acquired by you under an existing order.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to, or integrate with, services operated by third parties.
These may include payment providers, social media services, delivery services or other technology providers.
We are not responsible for the content, availability or privacy practices of third-party websites that are not controlled by us.
If you choose to access a third-party website or service, its own terms and privacy policies may apply.
11. SHOPIFY
Our online store is hosted by Shopify.
Shopify provides the e-commerce technology that enables us to operate the store, process transactions and provide related website functionality.
Information about how personal information is processed in connection with our store is provided in our Privacy Policy.
12. PERSONAL INFORMATION
Your submission and our processing of personal information through the website are governed by our Privacy Policy.
Please review our Privacy Policy for information about what personal information we collect, why we use it, how it may be shared, how long it may be retained and the rights available to you.
13. MARKETING COMMUNICATIONS
Where you choose to receive marketing communications from us, we may send you information about GLMMD products, offers or other relevant updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending service messages that are necessary in connection with an order or customer account.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including text, branding, logos, graphics, product descriptions, photographs and other materials owned by GLMMD, is protected by applicable intellectual property laws.
You may use the website for your personal, non-commercial shopping purposes.
You must not reproduce, copy, distribute, sell, exploit or commercially use our website content without our prior permission, except where permitted by law.
15. USER CONTENT AND FEEDBACK
If you submit reviews, comments or other content to our website, you are responsible for ensuring that the content is accurate and lawful and does not infringe the rights of another person.
We may remove content that we reasonably consider unlawful, abusive, misleading, infringing or otherwise inappropriate.
Where you voluntarily provide a product review or other content for publication, you grant us permission to display that content in connection with our website and business, subject to applicable law and our Privacy Policy.
16. PROHIBITED USES
You must not use our website:
- for any unlawful or fraudulent purpose;
- to infringe intellectual property or other legal rights;
- to transmit malicious code;
- to obtain or attempt to obtain unauthorised access to the website or associated systems;
- to collect personal information about others unlawfully;
- to interfere with website security or functionality;
- to submit false or misleading information; or
- to engage in abusive, threatening or unlawful conduct.
We may restrict access to the website where we reasonably believe these requirements have been breached.
17. WEBSITE AVAILABILITY
We aim to keep our website and online store available and functioning properly.
However, we cannot guarantee that the website will always be uninterrupted, completely secure or free from technical errors.
We may temporarily suspend or restrict access where reasonably necessary for maintenance, security, technical or operational reasons.
18. LIABILITY
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Nothing in these Terms affects your statutory rights as a consumer.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed, or for losses resulting from circumstances outside our reasonable control.
If you use our website or products for business purposes, different legal rights and limitations may apply.
19. INDEMNITY
Where you use the website for business purposes, you agree to be responsible for losses or claims reasonably arising from your unlawful use of the website or material breach of these Terms.
This section does not limit any rights you have as a consumer under applicable law.
20. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed only to the extent necessary.
The remaining provisions will continue in effect.
21. NO WAIVER
If we delay or fail to exercise a right available to us under these Terms, this does not mean that we waive that right.
22. ENTIRE AGREEMENT
These Terms, together with the policies and other terms expressly referred to in them, form the agreement between you and us regarding your use of the website and purchases made through it.
Nothing in this section excludes any rights that cannot lawfully be excluded.
23. GOVERNING LAW
These Terms and any contract between you and GLMMD are governed by the laws of England and Wales.
If you are a consumer, you will retain the benefit of any mandatory protections available to you under applicable law.
The courts of England and Wales will have jurisdiction, subject to any rights you may have as a consumer to bring proceedings in another part of the United Kingdom where applicable.
24. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, website, products, services, policies or legal requirements.
The latest version will be published on this website.
Changes will not retrospectively reduce rights that you have already acquired in relation to an accepted order.
25. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
GLMMD
Email: info@glmmd.co.uk